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We strongly recommend you to place the order going through with the major credit card. Order via phone usually takes longer processing time but we do take phone orders. Please see our contact information.
Normally, your order will be shipped out within 1-2 business days if there are no payment verification issues. Any unavailable items we treat them as a back orders. When the products arrive these back order items will be shipped out immediately. We will provide you the e-mail notification or you can log into your Yahoo account to check your order status for all Yahoo store orders.
Dealsurprise.com offers our customers a 15-day satisfaction replacement or refund on all purchases after the date of receipt(un-opened product only and no-refund for any shipping charge), except: a. CPU and memory must be returned within 7-day of date of receipt. b. Due to manufacturers’ policies, we can not accept refunds or returns on all Software, Retail Boxed Processors, Blank Media Cartridges, Game Titles, Printer Cartridges, Routers, and all Manufacturers’ Retail boxed products. For the return policies please check our Privacy Policy section.
Dealsurprise.com is a distributor. We do not manufacture these products but we do our best to do our technical support (please check our contact information). However, we strongly recommend that customers contact manufactures directly to get these support and we will try our best to offer these manufactures contact information.
Most products which we sell are
brand New items, either the OEM Plain Box or Retail version by original manufactories. The products will be covered by respective
manufacturers’ warranty, service, and/or support policy. We assign and convey to the customer these
manufacturers’ warranty and customer acknowledges that it shall have recourse
only under such warranties and only against the manufacturer of the products.
If the products are under manufacturer warranty period customer need to dircetly contact with manufacturer for any warranty issue. Dealsurprise.com has no libility for the manufacturer's warranty but we will do our best to provide the necessary information for you. |
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